The best apps for Atlassian’s ITSM solution
IT Service Management (ITSM) is a process used to create, deliver and support IT services in organizations. Atlassian has built a system to support all processes and solutions within ITSM,…
IT Service Management (ITSM) is a process used to create, deliver and support IT services in organizations. Atlassian has built a system to support all processes and solutions within ITSM,…
At aety, we have witnessed the growth of how Atlassian cloud applications have evolved and helped unlock the full potential of teams across organizations in recent years. Atlassian cloud products…
How do you keep track of your cloud environments and can you set up rules to guard against the worst mistakes? We’ll give you an idea based on our own…
Have you decided that your company should migrate your Jira Service management, Jira Software, or Confluence to the Atlassian cloud? – then you’ve come to the right place. If not,…
In recent months, Atlassian has announced changes to server and data center offerings. This is part of a larger strategy to become a cloud-first company. We know this is frustrating…
Many companies have already started their development and moved their server and data center to a cloud solution. Atlassian cloud is a service that benefits your business; installing, securing and…
The Forrester Wave is an evaluation guide to help buyers choose between the different technologies on the market. Recently, Forrester evaluated the different Enterprise Service Management (ESM) vendors and divided…
In 2021, Aety held 16 Atlassian courses through our collaboration with the Danish Technological Institute. This included both company-specific courses and standard courses. We also expanded our teaching staff with…
Atlassian introduced Jira Service Desk in 2013. The need arose when Atlassian realized that 40% of their customers used Jira for some kind of helpdesk. The product at the time…
We announced in March that Atlassian will offer data residency to customers with standard and premium Jira, Confluence and Jira Service Management cloud plans. Today we can announce that the…