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  • SOLUTIONS
    • Agile & DevOps
    • Service Management
    • SaFe & Project- and portfolio management
    • Work Management & Digital Workspace
  • SERVICES
    • Atlassian Services
      • Pilot projects
      • Migration to Cloud
      • License administration
      • Consultancy assistance for Atlassian
      • Development
      • Operations
      • Atlassian Training
    • Aety Academy
      • Course Catalogue
        • Cloud
          • Introduction to Jira
          • Introduction to Jira with an agile mindset
          • Jira Administrator
          • Jira Automation
          • Jira and Confluence together
          • Jira Projekt Administrator
          • Advanced Roadmaps for Jira
          • Insight Asset Management
          • Jira Service Management
        • Data center
          • Introduction to Jira
          • Introduction to Jira with an agile mindset
          • Jira Administrator
          • Jira og Confluence together
          • Jira Service Management
          • Advanced Roadmaps for Jira
          • Jira Project Administrator
          • Introduction to Confluence
          • Confluence Administrator
      • Courses & Events
    • Atlassian Marketplace Insights
    • AWS Services
    • DevOps
  • PARTNERSHIPS
    • Atlassian
    • Monday.com
    • Amazon Web Services
    • Miro
  • AETY APPS
    • Feedback & Voting for JSM
    • Ultimate Apps
      • Ultimate Customizer
      • Ultimate Requests
      • Ultimate Request Explorer
    • Issue Type Notification Schemes
    • Issue Lock
    • Encrypted Field
  • ABOUT AETY
    • Career
      • Why aety?
      • Meet an Employee
      • Open Positions
    • Employees
  • INSIGHTS
    • Articles
    • Customer cases
      • ISS
  • Danish

Category Archives: atlassian

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What should a whistleblower arrangement support?

atlassian, Company, Jira Service Management, UncategorizedBy Sarah Asklund24. May 2023

If you have 50+ employees, your company is obliged to establish a whistleblower arrangement by 17 December 2023. Here you can read more about what your company must pay attention…

Support Project & Portfolio management with BigPicture

aety, atlassian, JiraBy Sarah Asklund25. April 2023

BigPicture is a comprehensive tool that supports project & portfolio management. With BigPicture, you can get help planning, managing, and tracking your projects and products. The application is available for…

End bad Service Management with this one-time offer!

atlassian, Jira Service ManagementBy Sarah Asklund7. February 2023

Atlassian has just launched a new brand campaign, “End Bad Service Management Now”. In the campaign, small teams and large organizations can get the opportunity to switch to Atlassian’s IT…

Atlassian is acknowledged again as an ITSM platform in Gartner – now placed in the category ‘Leaders’

aety, atlassian, Jira Service ManagementBy Sarah Asklund7. February 2023

Not more than three years ago, Atlassian doubled its efforts in the ITSM market, introducing its first service management solution, Jira Service Management. Today, over 45,000 customers trust Atlassian as…

Jira Service Management vs ServiceNow

aety, atlassian, Jira Service ManagementBy Melissa Vallentin Frazao de Oliveira31. October 2022

What is Jira Service Management? Jira Service Management was developed by Atlassian and is an Enterprise Service Management solution that makes it easy to handle and prioritize incoming inquiries. Jira…

Why choose Jira Service Management as an ITSM and ESM platform

aety, atlassian, Jira Service ManagementBy Melissa Vallentin Frazao de Oliveira5. September 2022

Jira Service Management (JSM) is the only Service Management tool connecting development, IT, and business teams on the same platform and lets us work seamlessly between them. It is, therefore,…

The best apps for Confluence

atlassian, ConfluenceBy Melissa Vallentin Frazao de Oliveira13. May 2022

Confluence is a collaborative tool that helps teams work together on projects in an easy and secure way. Confluence is part of Atlassian’s product portfolio, which means it can easily…

The best apps for Jira

atlassian, JiraBy Melissa Vallentin Frazao de Oliveira13. May 2022

Jira is one of the products belonging to Atlassian. Jira is designed to help teams collaborate and create an overview of tasks. With the help of custom fields, integrated workflows,…

Knowledge base is now included in Jira Service Management

atlassian, Confluence, Jira Service ManagementBy Melissa Vallentin Frazao de Oliveira12. April 2022

What do the changes mean? Previously, you had to purchase license access to Confluence if you wanted to expand Jira Service Management with knowledge base functionality. Now Atlassian has decided…

The best apps for Atlassian’s ITSM solution

atlassianBy Melissa Vallentin Frazao de Oliveira8. March 2022

IT Service Management (ITSM) is used to create, deliver and support IT services in companies. Atlassian has built a system to support the processes and solutions within ITSM, called Jira…

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