Not more than three years ago, Atlassian doubled its efforts in the ITSM market, introducing its first service management solution, Jira Service Management. Today, over 45,000 customers trust Atlassian as…
What is Jira Service Management? Jira Service Management was developed by Atlassian and is an Enterprise Service Management solution that makes it easy to handle and prioritize incoming inquiries. Jira…
Jira Service Management (JSM) is the only Service Management tool connecting development, IT, and business teams on the same platform and lets us work seamlessly between them. It is, therefore,…
Confluence is a collaborative tool that helps teams work together on projects in an easy and secure way. Confluence is part of Atlassian’s product portfolio, which means it can easily…
Jira is one of the products belonging to Atlassian. Jira is designed to help teams collaborate and create an overview of tasks. With the help of custom fields, integrated workflows,…
What do the changes mean? Previously, you had to purchase license access to Confluence if you wanted to expand Jira Service Management with knowledge base functionality. Now Atlassian has decided…
IT Service Management (ITSM) is used to create, deliver and support IT services in companies. Atlassian has built a system to support the processes and solutions within ITSM, called Jira…
At aety, we have witnessed the growth of how Atlassian cloud applications have developed and helped unlock the full potential in teams across organizations. Atlassian’s cloud products enable teams to…
Have you decided that your company should migrate your Jira Service management, Jira Software, or Confluence to the Atlassian cloud? – then you have come to the right place. If…
Atlassian has recently announced changes to server and data center offerings. It is part of a larger strategy to become a cloud-first company. We know this is frustrating for you…