Maximize the value of your Atlassian platform: Take advantage of the new Cloud features
2025 has already been an eventful year for Atlassian Cloud users. A wide range of new features have been rolled out, giving you new tools to automate and optimize your workflows. With AI tools, improvements in Confluence and an updated user interface in Jira, there is great potential to increase the productivity of your teams.
But new features are only valuable if they are put to use. This article gives you concrete advice on how to use the new tools to save time, reduce friction and make working in Atlassian systems easier and more efficient.
1. Get a head start with AI tools: Save time and
automate tedious tasks
Atlassian’s AI platform, Rovo, is now free for all users in Jira and Confluence Cloud. This is a unique opportunity to automate and streamline your everyday life.
Get a head start with Rovo: How to automate your workflows
- Boost your day-to-day with AI-powered features: Enable the new AI features in your Admin panel. Encourage your teams to use the AI-powered search that quickly finds information across all Atlassian products. Also, use AI to summarize long threads in Jira tasks or on Confluence pages, so you can quickly understand a topic without having to read the whole thing.
- Build your own AI agents: Start by identifying simple, but time-consuming, routine tasks. Perhaps a certain type of case needs to be automatically assigned to a specific person, or a Confluence page needs to be updated when a Jira case is closed. Rovo Studio gives you the tools to build these agents that can automate many of your daily tasks.
The many possibilities of AI agents in action
- Automated case management for customer support: An AI agent can monitor incoming cases in Jira Service Management. When a new case is created, the agent can automatically analyze text and attachments, categorize the case, assign it to the right support group and add relevant labels.
- Meeting note and action point generation: An agent can analyze meeting notes written in Confluence, automatically summarize key discussions, identify action points and create tasks directly in a related Jira project.
- Code and documentation quality assurance: An AI agent can monitor pull requests in Jira Software and ensure that documentation is up-to-date. If a related Confluence page or code comments are not up-to-date, it can automatically send a reminder.
Case: Automations that free up time for more enjoyable tasks
Clearwater Analytics, a leading investment and audit platform, saved up to 60 hours per stakeholder per month by automating workflows with Atlassian Intelligence.
Not sure where to start with AI?
Atlassian AI tools have huge potential, but many teams don’t know how to use them. Our consultants can help you get started with workshops that uncover the best use cases for your team and assist you in building your first AI agents. This way, you can ensure that the new tools create value from day one.
2. Transform your knowledge: Make Confluence your strongest asset
Many organizations use Confluence as a simple document repository, but the platform can do much more. With the right structure, you can turn Confluence into your organization’s central knowledge base, saving time for everyone.
How to create a centralized knowledge base that boosts productivity
- Clean up your Confluence spaces: Make sure you clean up your Confluence spaces. Archive old pages and remove outdated information. This makes it easier for everyone to find the information they need and minimizes wasted time.
- Create a common structure and templates: Define how your teams should structure their Confluence pages. By creating standardized templates for meeting notes, project plans or retrospectives, you ensure that all pages are consistent and easy to navigate.
Collaborate better with these Confluence examples
- Standardization of meeting notes: Create a standardized meeting notes template that automatically includes fields for agenda, participants, decisions and action items that can link directly to Jira tasks.
- Effective onboarding of new employees: Create a dedicated “Onboarding” page with a clear, step-by-step guide that gathers all the necessary resources and a checklist with links to important documents and team introductions.
- Project documentation that is always up-to-date: Create a Confluence page that automatically pulls information from Jira projects using Jira macros, so the page shows the latest sprint updates, a roadmap and a list of open cases.
2. Transform your knowledge: Make Confluence your strongest asset
Many organizations use Confluence as a simple document repository, but the platform can do much more. With the right structure, you can turn Confluence into your organization’s central knowledge base, saving time for everyone.
How to create a centralized knowledge base that boosts productivity
- Clean up your Confluence spaces: Make sure you clean up your Confluence spaces. Archive old pages and remove outdated information. This makes it easier for everyone to find the information they need and minimizes wasted time.
- Create a common structure and templates: Define how your teams should structure their Confluence pages. By creating standardized templates for meeting notes, project plans or retrospectives, you ensure that all pages are consistent and easy to navigate.
Collaborate better with these Confluence examples
- Standardization of meeting notes: Create a standardized meeting notes template that automatically includes fields for agenda, participants, decisions and action items that can link directly to Jira tasks.
- Effective onboarding of new employees: Create a dedicated “Onboarding” page with a clear, step-by-step guide that gathers all the necessary resources and a checklist with links to important documents and team introductions.
- Project documentation that is always up-to-date: Create a Confluence page that automatically pulls information from Jira projects using Jira macros, so the page shows the latest sprint updates, a roadmap and a list of open cases.
Case: How far standardization can take you
Nextiva, a leading SaaS CXM company, saved over $50,000 annually and 100 hours per year by standardizing work across teams.
Do you find that your Confluence can get confusing and messy?
As Confluence grows without structure, finding the right information can be difficult and time-consuming. With a Confluence health check, our experts can help you clean up existing content and establish a new, scalable structure that supports your workflows.
The result is a centralized knowledge base that is easy and efficient for everyone to use.
3. Make your teams more agile: Optimize your Jira experience
Jira Cloud has a new and more modern user interface that improves navigation and usability. This is a good opportunity to make sure your projects are set up correctly.
Get a better user experience that minimizes everyday friction
- Clean up your projects: Review your Jira projects and remove projects that are no longer in use. This improves performance and makes it easier for users to find the right projects.
- Explore new features: The new interface enhancements come with a range of new features and capabilities. Use this opportunity to explore how you can leverage these to optimize your team’s workflows.
Get more out of Jira with these concrete tips
- Customize your navigation: Customize the sidebar to your specific needs by hiding the menus you don’t use and highlighting the most essential links so your teams can quickly find the projects, boards and dashboards they work with on a daily basis.
- Improve your dashboards: Take advantage of the enhanced dashboard features to create visual overviews that give your teams and management a quick overview of project status. For example, you can create a dashboard that automatically shows the number of open cases, the average time to complete a task, or the progress of a specific sprint.
- Optimize workflows and task definitions: The new interface is a great opportunity to clean up your workflows. Use the new features to standardize how tasks are created so that they contain all the necessary fields and information from the start.
Need help mastering the new features?
We help you get the most out of Atlassian. We can train your colleagues or manage the setup for you. Reach out to find out which solution suits your business.
Are your teams experiencing friction in Jira?
The new Jira Cloud interface is a good opportunity to review your setup. Our consultants can perform a health check of your Jira instance to ensure your projects are configured optimally. We help you clean up and streamline your workflows to make your teams more user-friendly and efficient.
Ready to maximize the value of your Atlassian set-up?
Forget about wasted minutes and inefficient processes. This is about more than just licenses – it’s about creating maximum value for your organization.
With the new features from Atlassian, your platform is an engine waiting to be optimized. Our experts are ready to help you turn that engine on.
Contact us for a for a no-obligation conversation and let’s evaluate your current setup together.
We’ll give you a concrete roadmap with suggestions for improvements that enable your teams to work smarter, not harder. You can also find inspiration on how we help optimize Atlassian set-ups:
Frequently asked questions about Atlassian Cloud
The right license depends on your specific needs for functionality, number of users and budget. Atlassian offers different license levels, including Free, Standard, Premium and Enterprise, as well as monthly and annual subscriptions.
For the best price, make sure you only pay for the features you really need. A thorough license review can uncover your actual usage and identify the most cost-effective solution. As a certified Atlassian partner, we’ll help you navigate the options and find the solution that gives you the best value for money.
Atlassian products like Jira and Confluence are powerful tools, but they only create real value when they are customized to your specific processes. Optimization is about cleaning up old projects, standardizing your workflows and leveraging features like dashboards, automations and templates.
Our experts can perform a health check of your Atlassian instance to identify bottlenecks and wasted time. We’ll help you streamline your workflows, create customized dashboards and set up automations that reduce manual work and make your processes more efficient.
Local license partner knows your negotiating options
A local license partner is your best bet for getting the best price. A local license partner negotiates on your behalf and is experienced in negotiating the best prices and knows the criteria for any discounts that can be triggered. Similarly, it can be difficult to know which user tier or number of licenses is right for your business. A license partner ensures that you get the right solution for your needs – so you avoid paying for too many licenses or for features you don’t need.
Proactive consulting
When you buy Atlassian licenses through Aety, you get free license administration, where we also ensure that you get the best price in the long run.
We’ll keep you updated so you’re prepared for upcoming price changes and can make any adjustments in good time.
Get the most out of your licenses
As a certified Atlassian partner, Aety can also offer ongoing follow-up and advice to help you get the most out of your licenses. Many companies can reduce many resources by automating manual processes or ensuring agile workflows across teams.
As an Atlassian licensing partner, Aety can help you navigate the complex world of licenses and new features. We have the specialized knowledge to ensure you always get the best price, and we negotiate directly with Atlassian on your behalf.
However, a license partner delivers more than just licenses. We act as your advisor, helping you optimize your licenses so you have the most cost-effective subscription and only pay for the licenses you actually use. In addition, we help you realize the full potential of the product by offering consultancy to implement new tools like Rovo, create optimal workflows and set up integrations.
For companies with many licenses spread across different teams, a partner like Aetys can act as a central license manager, ensuring that you always have an overview of your total usage and can make informed decisions. It’s a service that can save you a lot of money
Implementing new features can be a challenge when life gets busy. But by taking a strategic approach, you can ensure that the Atlassian platform creates maximum value for your business.
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Get expert help to get started: One of the fastest ways to succeed with new features is to get help with implementation. Our consultants can run workshops to train your employees on new AI tools like Rovo or other product enhancements.
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Optimize your workflows: Have an expert review your existing setup. A thorough analysis can identify outdated workflows, bottlenecks and opportunities to automate processes. By optimizing workflows and integrations, you’ll ensure your teams can work more efficiently and without friction.
Atlassian Rovo is an AI platform that is free for all Jira and Confluence Cloud users. It’s designed to automate routine tasks by summarizing long documents and providing intelligent answers across the platform. You can use it to streamline workflows, improve searches and build your own AI agents to save time.
To optimize your Jira workflows, we recommend starting with a thorough review of your setup. Many companies have outdated workflows and unnecessary task types that create friction. By streamlining your processes and removing bottlenecks, you can create a more efficient and user-friendly platform for all your teams.
Confluence is ideal as a central knowledge base for your organization. To be successful, you need to establish a consistent structure and use templates for your documents. An optimized Confluence setup makes it easy for employees to find the information they need and ensures that your knowledge is always up-to-date and easy to navigate.
An Atlassian Health Check is a thorough analysis of your Jira and Confluence instance, performed by certified consultants. The aim is to identify issues such as poor performance or complex workflows before they escalate. The result is a concrete action plan to ensure your platform is scalable, secure and ready for future growth.
To improve your collaboration in Confluence, it’s crucial to standardize how you share knowledge. By using standardized templates for everything from meeting notes to project documentation, you can ensure that everyone on the team can easily create and find information. This creates a more efficient and transparent workflow for everyone.
The updated Jira Cloud interface is designed to increase usability and efficiency. It has a more modern navigation that makes it easier to find information. The new features also allow you to tailor your dashboards and customize the sidebar so your teams can focus on the tasks that create the most value.
Yes, our Atlassian consultants specialize in helping companies implement and optimize their Atlassian solutions. We can run workshops for your teams, perform a health check and set up new features for you to ensure you get maximum value from your investment from day one.
Do you have more questions or do you want personal sparring? Then do not hesitate to reach out – We’re ready to help.
