| Bronze | Silver | Gold | Custom | |
|---|---|---|---|---|
| Short description | Includes: – Direct access to qualified/certified support – First-time setup with standard policies – Storage to store HYCU backup data | Includes: – Direct access to qualified/certified support – First-time setup with standard policies – Storage to store HYCU backup data | Includes: – Direct access to qualified/certified support – First-time setup with standard policies – Storage to store HYCU backup data | Includes: – Direct access to qualified/certified support Can include: – First-time setup with company policies – Included hours subject to company requirements – Storage to store HYCU backup data – Proactively testing backups 4 times a year |
| Backup frequency | Weekly | Once per 2 days | Daily | Subject to Company requirements |
| Rentention plan | 7 days | 14 days | 21 days | Subject to Company requirements |
| Included storage | 1 TB | 3 TB | 5 TB | Subject to Company requirements |
| Max SaaS services included | 1 | 3 | 5 | Subject to Company requirements |
| Time to first response | Best effort | 3 hours | 1 hour | – |
| Customer cost | ||||
| Ongoing support | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing |
| Licenses for Backup software | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing |
| Monthly fee | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing |
| Can be purchased upon request | ||||
| 4 monthly consultant hours included | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing |
| Proactively tests of disaster recovery 2 times a year | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing |
| WORM coverage HERE | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing | Contact us for info on pricing |
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