Aety becomes part of Communardo Group
aety becomes part of Communardo Group. Read how the merger strengthens our Atlassian services and creates a leading Nordic delivery organization here
As a Platinum Enterprise Atlassian Partner, we help you create structure, overview and financial control over your Atlassian products – so the platform supports your business both today and in the long term.
With Aety as an Atlassian Platinum Enterprise Solution Partner, you get help leveraging Atlassian’s latest cloud and AI capabilities.
From license purchase and strategy to implementation, operations and AI-supported workflows, we’ll help you on your entire Atlassian journey to gain insights and long-term value with Atlassian.
Aety is classified with Atlassian's highest partner rating. It's your proof of our experience in complex enterprise environments with more than 1,000 users.
As one of the largest Atlassian suppliers to both public and private organizations in the Nordics. You get solutions based on experience from more than 100+ customers.
With 35+ Atlassian certifications and official Cloud and Service Management Specialist designation, you get proven expertise.
We know that everyone has different needs. That’s why we customize our Atlassian services to your business, your usage and your internal resources. Whether you need license acquisition, strategy, implementation, integrations, training or ongoing platform operations, you get exactly the support you need – from first steps to long-term value of Atlassian
We gather your Atlassian licenses in one place and act as a permanent partner. This provides administrative simplification, better advice and a single point of contact for both licenses and strategic decisions.
We advise on the interaction between Jira, Confluence and Jira Service Management, so you get a coherent platform for development, operations and knowledge sharing - rather than isolated tools.
We advise on the difference between Atlassian Cloud and Atlassian Data Center with a focus on security, compliance, performance and scalability. You get a structured assessment based on your organization, integration needs and growth plans.
We help you create a long-term plan for your Atlassian platform - from implementation and governance to cloud strategy and enterprise scaling. This ensures that the platform supports your business both now and in the future.
We optimize your license usage to give you the best price and functionality, and we adapt invoicing to your preferred currency and payment deadlines. You get proactive advice and early notification of price changes and license renewals.
Are you a public buyer? Our experience with public procurement in categories 02.06 and 02.19 guarantees a smooth and compliant process for you. We also offer IT security accredited consultants for projects with classified information.
We design a scalable project and folder structure in Jira and Confluence so that teams work consistently and the platform can grow without the need for major changes later.
We establish role and rights models that support governance, compliance and data security - especially relevant in larger organizations and regulated industries.
We document your setup and architecture so internal administrators have a full overview and can further develop the platform with confidence.
We develop workflows that reflect your actual workflows - whether it's software development, service management or project management. This creates transparency and better reporting.
We implement Atlassian solutions according to proven best practices, so you get a robust platform from the start - whether you work in Cloud or Data Center.
We review your existing Atlassian licenses and setup to ensure optimal usage, compliance and future-proof structure.
We review your Jira, Confluence and other Atlassian products and workstreams from A-Z, including technical configuration, apps, licenses, governance – and compile it into a report with concrete recommendations for performance improvements, license consolidation, and workflow optimization.
We ensure consistent structures, workflows and naming across teams for more efficient reporting and collaboration.
We assess configuration, apps and architecture to ensure stable performance and a platform that can handle more users and greater complexity.
We analyze your current setup and identify opportunities to simplify, unify and optimize configurations - without disrupting daily operations.
We help establish clear guidelines for changes, administration and further development of the platform - making Atlassian a strategic business platform rather than just a tool.
We plan and execute the migration in a controlled manner with a focus on data integrity and minimal business disruption.
We assess marketplace apps and integrations for compatibility with Atlassian Cloud and recommend possible alternatives. We develop new apps and integrations for companies with unique needs
We identify dependencies, compliance requirements and integration needs to give you a full decision-making basis.
We conduct a structured analysis of your current setup, apps and integrations to assess cloud readiness.
We have been named Atlassian Cloud Migration Specialists based on proven track record of successful cloud migrations, deep technical knowledge and the ability to ensure security, scalability and minimal disruption for our customers.
You get direct access to an Atlassian certified specialist who knows your setup and business.
We continuously follow up on the platform's development and advise on optimization options.
You get help in your own language and time zone - fast, competent and customized to your needs.
We offer structured support with agreed response times and prioritization.
We'll help you evolve your Atlassian platform in line with new needs, teams and strategic initiatives.
With our thorough onboarding, you get support from a specialist who understands your unique setup and business.
We help you handle IT support requests quickly and efficiently by optimizing your Jira Service Management. Clear processes and responsibilities ensure issues are resolved without confusion, so your team can focus on what creates value.
With our optimized Atlassian workflows, new features and system changes are implemented in a safe and controlled way. Less risk of errors, fewer delays and everyone knows what happens when.
With intuitive self-service portals in Atlassian, it's easy for employees to order IT services and get quick answers. Automation and approvals save time and remove barriers for everyone in the business.
Structure and document hardware, software and other IT assets in Confluence and Jira. Get a quick and secure overview so decisions can be made without guesswork or double entry.
Gain valuable insights into IT operations. Dashboards and reports help identify bottlenecks, optimize processes, and make data-driven decisions directly in the Atlassian platform.
As a certified Atlassian partner, we ensure your platform evolves with your organization. Workshops, proactive support and ongoing optimization will help your teams work smarter and focus on innovation over operations.
We are Service Management certified by Atlassian, which means we have proven expertise in ITSM processes and can help you make the most of the Atlassian platform.
We tailor onboarding to your own Jira and Confluence setups so that new users quickly become self-driving.
Hands-on sessions where participants work with their own projects, workflows and dashboards for maximum learning. We offer it for both teams & entire companies
We offer both beginner and advanced courses where users learn how to master automations, reporting, best practice structures and governance.
We customize unique training plans for unique companies. We help you make your Atlassian platform an integrated and valuable solution.
Aety is a verified Atlassian Learning Partner. This means we can deliver hands-on, certified training that helps teams use Atlassian tools smarter, work more efficiently and get tangible results in everyday life.
We advise you on which existing apps on the market are suitable for your workflows. You avoid redundant apps and we find the apps that give you the best value for money.
Ensure consistency between the Atlassian platform and your other IT systems, such as DevOps tools, CRM or reporting platforms.
We ensure that new features, apps and integrations are future-proof and easy to maintain.
Are the features you're looking for not already in an app? We develop custom apps and plugins that extend the functionality of Jira, Confluence and Jira Service Management.
We help automate processes, optimize CI/CD pipelines and support DevOps practices through Atlassian tools.
Many Atlassian users find that manual processes, complex workflows and repetitive tasks drain time and create errors. With Aety's help, you can free up resources, get a better overview and ensure your platform works for you - not against you.
You get intelligent agents that can create, prioritize and assign tasks in Jira automatically, based on your own rules. This means that less routine work is handled without human intervention, so teams can focus on value-adding tasks.
We help you set up automations that reduce spam emails, automatic status updates and manual Excel extracts. This creates a more streamlined workflow where information flows correctly between teams and projects.
Atlassian AI features can extract key information from Jira issues and Confluence documents, so meeting notes, status reports and dashboards are updated automatically. You get a clear overview without spending hours collecting data manually.
We ensure that automations are implemented with the correct permissions and security setup to make the platform not only faster, but also more secure and scalable for the entire organization.
With Aety's consultants, you don't just get AI and automation setup - you get a strategic partner who cleans up messy workflows, documents your processes and ensures that the solution supports your business in the long term.
As an experienced supplier on SKI 02.06 and 02.19, we help you procure Atlassian solutions quickly, compliantly and securely
We ensure that your Atlassian platform meets internal and external requirements, including GDPR and internal compliance standards.
We assess your data location, access management and compliance needs so you can choose the solution - Cloud or Data Center - that best supports security, control and future operations.
Our consultants can handle projects with classified information and high security requirements.
We advise on solutions, architecture and processes so that security and public compliance go hand in hand with efficient operations.
Aety is one of the preferred Atlassian suppliers to Danish public organizations. You get an experienced Atlassian partner with in-depth knowledge of requirements, processes and frameworks in the public sector
Aety has created a network for public Atlassian customers where you can spar with 30 other public organizations about the unique framework that public organizations need to work in. It is free to join.
Let’s clarify it together. We offer a no-obligation consultation about your current setup and the options that create the most value in Atlassian.
Optimize your internal service with a specialized Service Management partner
Aety is an Atlassian-recognized Service Management specialist and helps you translate complex needs into a simple, scalable and user-friendly service desk.
Migrate safely to Atlassian Cloud
Aety is an Atlassian Cloud Migration specialist and one of only three official Cloud Migration Specialized Partners in the Nordics. This ensures a proven migration with minimal risk and a stable, future-proof Atlassian Cloud platform.
Make your team more efficient with AI assistance that understands the context of your projects. From lightning-fast knowledge search to automating complex tasks, Atlassian Intelligence is your new digital colleague
The AI Assistant aggregates knowledge across Jira, Confluence and the rest of the Atlassian suite so your teams can find answers faster and make better decisions.
Automate routines like summaries, knowledge sharing and task management – and free up time for the work that creates value.
AI works on your internal data within Atlassian’s security and access framework, so information stays in the company’s controlled environment.
Atlassian is a world-leading system that integrates project management, service management and collaboration. Explore how your team can use Atlassian:
Jira Service Management gives you a structured and scalable platform for handling internal and external service requests. Centralize support, automate processes and ensure fast and consistent handling of all requests.
With Jira Service Mangement you can:
Handle internal and external inquiries effectively.
Set up SLAs, automate approvals and prioritize tickets.
Get reports on response times and identify areas for improvement.
The platform supports ITSM, HR, facilities and customer service so that all service functions can work efficiently in one unified system. With automation, workflows and reporting, you get a better overview, higher service quality and stronger user experiences.
How to combine Jira with your Atlassian set-up:
Jira × Confluence: Create internal knowledge bases that are automatically updated from service tickets.
Jira × ITSM: Automate ticket routing, SLA updates and escalations for internal and external requests.
Jira × DevOps: Integrate with development projects so support and technical teams share insights.
Jira Software and Jira Work Management give you a professional platform for planning, managing and executing projects and tasks across the entire organization. Gather all tasks, deadlines and dependencies in one place so teams can work more structured and efficiently.
With Jira, you can:
Plan projects, tasks and sprints across teams and departments.
Create an overview of deadlines, resources and dependencies.
Reduce bottlenecks and increase efficiency with structured task management.
The platform supports both agile and classic project methodologies and can be used by IT, marketing, management and other business areas. With boards, roadmaps and automation, you get transparency, better coordination and faster delivery – whether projects are local or distributed.
How to combine Jira with your Atlassian set-up:
Jira × Confluence: Integrate project documentation, roadmaps and status reports directly from Jira tasks.
Jira × ITSM (Jira Service Management): Schedule and track tasks related to internal and external service requests.
Jira × DevOps: Synchronize sprint plans with release plans and automate task handoffs so development and operations work more efficiently.
Confluence gives you a central platform for documentation, knowledge sharing and collaboration. Gather processes, guides, project documentation and decisions in one place so employees always have access to up-to-date information.
With Confluence, you can:
The platform acts as the company’s internal knowledge base and integrates directly with Jira, so documentation and projects are connected. This improves collaboration, reduces errors and speeds up onboarding.
How to combine Confluence with your Atlassian set-up:
Confluence × Jira Software: Automate project documentation and status reports.
Confluence × Jira Service Management: Create self-service portals with guides, FAQs and processes.
Confluence × DevOps: Share technical documentation and release notes across teams.
Jira enables you to automate workflows, approvals and repetitive processes so your teams can work more efficiently. Eliminate manual steps and create consistent workflows.
With Jira, you can:
Automate repetitive tasks and workflows.
Reduce manual processes and minimize errors.
Create consistency and efficiency across teams and systems.
Automation reduces errors, saves time and ensures consistent handling of tasks and services across the organization.
How to combine Jira with your Atlassian set-up:
Jira × Confluence: Automate updating project documentation, roadmaps and internal guides directly from Jira tasks.
Jira × ITSM (Jira Service Management): Automate ticket routing, SLA updates and escalations for internal and external service requests.
Jira × DevOps: Set up CI/CD pipelines and automate release notifications so development and operations work in sync.
Atlassian platforms provide dashboards and reports so you can track KPIs, sprint status and task flow in real-time. This creates better decision-making and transparency in your organization.
With dashboards you can:
Visualize KPIs, tasks and projects across teams.
Identify bottlenecks and optimize processes.
Share data with management and teams in a clear way.
How different features gain value with dashboards:
Jira × Confluence: Reports and dashboards integrate with documentation and project reports.
Jira × ITSM: Track performance on service requests and SLAs.
Jira × DevOps: Visualize release processes and CI/CD metrics.
Atlassian platforms provide dashboards and reports so you can track KPIs, sprint status and task flow in real-time. This creates better decision-making and transparency in your organization.
With dashboards you can:
Visualize KPIs, tasks and projects across teams.
Identify bottlenecks and optimize processes.
Share data with management and teams in a clear way.
How different features gain value with dashboards:
Jira × Confluence: Reports and dashboards integrate with documentation and project reports.
Jira × ITSM: Track performance on service requests and SLAs.
Jira × DevOps: Visualize release processes and CI/CD metrics.
Atlassian platforms support the entire DevOps lifecycle, helping teams plan, develop, deploy and operate software more efficiently – across development and operations.
With Atlassian DevOps tools, you can:
Close collaboration between development and operations with visible tasks and clear workflows.
Automate release processes, CI/CD pipelines and task handovers.
Document processes, runbooks and best practices in one place.
It provides the DevOps process:
Faster and more reliable releases.
Reduced errors and more consistent processes.
Strengthened collaboration between development, QA and operations.
How to combine Atlassian with your setup:
Aety is Denmark’s largest provider of Atlassian training, with certified consultants and solid experience from over 200 tailor-made courses for private and public organizations.
You get certified and experienced trainers who:
Do you have questions about the solution or want to hear how aety can help you save time, energy and resources in your workflows?
We’re always ready for a chat.
Whatever you’re looking for help with, you can start by reaching out here:
An Atlassian Partner is a certified advisor approved by Atlassian to help companies get real value out of the platform.
Atlassian develops and delivers the software. A partner ensures that it works in your organization – technically, financially and strategically.
This means you don’t just get help with setup and migration. You get advice on how to structure the platform to support your workflows, compliance requirements and future growth.
A partner also helps you get an overview of licenses and apps so that you don’t pay more than necessary – and that you choose the solution that actually fits your needs. For larger organizations, this can have a significant financial impact.
Plus, you get access to local, specialized support from consultants who get to know your setup. When something goes wrong, you talk to a specialist who understands your configuration and history – not a generic support link without context.
In a nutshell: An Atlassian partner is not just technical help. It’s a long-term partner that reduces risk, creates structure and ensures that the platform works for you – not the other way around.
Platinum Enterprise Solution Partner is among the highest partner levels at Atlassian. It is not achieved by application alone, but through proven experience, certifications and completed projects in complex environments.
For you, this means working with specialists who are used to enterprise setups, compliance requirements and larger organizations with many users and integrations. It’s a seal of approval for both competence and maturity – and a guarantee that the advice is based on real experience, not just theory.
Typically when one of these situations occurs:
Your Jira setup has grown over your head
You have too many workflows and custom fields
New employees have a hard time finding their way around
Automations behave unpredictably
You’re facing a Cloud migration
If you’re spending time on workarounds or Excel alongside Jira, it’s often a sign that the setup can be optimized.
Usually no.
Most organizations already have a solid foundation – it has just become complex over time.
A structured review (health check) shows:
What works well
What creates unnecessary complexity
What should be standardized
What can be automated
The goal is not to tear down. It’s to clean up and make the platform scalable.
It depends on complexity, number of users and level of ambition.
Some need a limited clean-up process.
Others want a longer-term collaboration model with advice and support.
In practice, many start with an analysis phase to get clarity on scope, effort and expected impact – before making a decision.
Technically, yes.
But the crucial question is: Do you have an overview of apps, integrations, permissions and dependencies?
A Cloud migration is not just about data. It’s about:
Structure
Governance
Compliance
Performance
Future scaling
A thorough cloud readiness assessment reduces the risk of data loss, downtime and unexpected limitations.
An Atlassian Partner is a certified advisor approved by Atlassian to help companies get real value out of the platform.
Atlassian develops and delivers the software. A partner ensures that it works in your organization – technically, financially and strategically.
This means you don’t just get help with setup and migration. You get advice on how to structure the platform to support your workflows, compliance requirements and future growth.
A partner also helps you get an overview of licenses and apps so that you don’t pay more than necessary – and that you choose the solution that actually fits your needs. For larger organizations, this can have a significant financial impact.
Plus, you get access to local, specialized support from consultants who get to know your setup. When something goes wrong, you talk to a specialist who understands your configuration and history – not a generic support link without context.
In a nutshell: An Atlassian partner is not just technical help. It’s a long-term partner that reduces risk, creates structure and ensures that the platform works for you – not the other way around.
Platinum Enterprise Solution Partner is among the highest partner levels at Atlassian. It is not achieved by application alone, but through proven experience, certifications and completed projects in complex environments.
For you, this means working with specialists who are used to enterprise setups, compliance requirements and larger organizations with many users and integrations. It’s a seal of approval for both competence and maturity – and a guarantee that the advice is based on real experience, not just theory.
Typically when one of these situations occurs:
Your Jira setup has grown over your head
You have too many workflows and custom fields
New employees have a hard time finding their way around
Automations behave unpredictably
You’re facing a Cloud migration
If you’re spending time on workarounds or Excel alongside Jira, it’s often a sign that the setup can be optimized.
Usually no.
Most organizations already have a solid foundation – it has just become complex over time.
A structured review (health check) shows:
What works well
What creates unnecessary complexity
What should be standardized
What can be automated
The goal is not to tear down. It’s to clean up and make the platform scalable.
It depends on complexity, number of users and level of ambition.
Some need a limited clean-up process.
Others want a longer-term collaboration model with advice and support.
In practice, many start with an analysis phase to get clarity on scope, effort and expected impact – before making a decision.
Technically, yes.
But the crucial question is: Do you have an overview of apps, integrations, permissions and dependencies?
A Cloud migration is not just about data. It’s about:
Structure
Governance
Compliance
Performance
Future scaling
A thorough cloud readiness assessment reduces the risk of data loss, downtime and unexpected limitations.
Aety is one of Denmark’s leading consultancies within the Atlassian application portfolio. As a certified Atlassian Platinum Enterprise Solution Partner, we offer specialized consulting and a wide range of services, including:
Consulting and implementation of Atlassian tools.
License management and license optimization consulting.
Operations, hosting and technical support.
Developing customized solutions and apps.
Training and workshops across all Atlassian applications.
Using the Atlassian platform, we help you build a modern IT Service Management (ITSM) solution that meets all ITIL standards. We have extensive expertise in integrating the service desk with your development teams to support a complete and efficient DevOps flow.
To achieve these results, we use the most powerful tools on the market:
Jira Service Management (ITSM & ESM)
Jira Software (Agile project management)
Confluence (Knowledge sharing and documentation)
Bitbucket & Bamboo (CI/CD and code repositories)
As well as value-added apps from Atlassian Marketplace.
We have a proven track record of delivering strategic support to both small and large private companies and public organizations in Denmark.
Below you’ll find an overview of the most popular Atlassian products that we help our customers master.
Jira Software is the foundation for modern development teams. The platform supports a wide range of agile frameworks, including Scrum and Kanban, as well as classic waterfall models. With Jira, you get full traceability and integration to your coding tools, ensuring a smooth workflow from idea to release.
Jira Service Management is an ITIL-certified platform that goes far beyond traditional IT support. With built-in CMDB, knowledge base and a powerful automation engine, it is the ideal solution for IT, Finance and HR (Enterprise Service Management).
Confluence is your digital workspace. It works as a wiki-based knowledge sharing application that integrates seamlessly with Jira. Use it as:
Intranet and internal communication portal.
Quality management system (QMS).
Project documentation with predefined templates.
The Atlassian ecosystem is huge. With over 4,000 apps in the Atlassian Marketplace, the platform can be tailored to any need. As your partner, we’ve partnered closely with the leading app vendors, including:
Proforma & Elements: Advanced forms and data management.
BigPicture: Professional Project and Portfolio Management (PPM).
Refined: Make your Jira and Confluence user-friendly and visually appealing.
Insight (Assets): Enterprise-ready CMDB and asset management.
Trello: Visual and intuitive task management for smaller projects and teams.
Bitbucket: Professional code repository (Git) with a focus on security and collaboration.
Opsgenie: Incident management that ensures your DevOps teams are always on top of disruptions.
Bamboo: Continuous Inspection and CI/CD build server to automate your release processes.
We are ready to help and always offer a no-obligation consultation – no matter where you are in your monday.com journey
aety becomes part of Communardo Group. Read how the merger strengthens our Atlassian services and creates a leading Nordic delivery organization here
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