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Author Archives: Melissa Vallentin Frazao de Oliveira

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New partnership with Make!

aety, Make, Monday.com, PartnershipBy Melissa Vallentin Frazao de Oliveira31. October 2022

We are pleased to announce our new partnership with Make. Make allows us to build and automate integrations without limitations visually. In other words, Make allows us to create new…

Jira Service Management vs ServiceNow

aety, atlassian, Jira Service ManagementBy Melissa Vallentin Frazao de Oliveira31. October 2022

What is Jira Service Management? Jira Service Management was developed by Atlassian and is an Enterprise Service Management solution that makes it easy to handle and prioritize incoming inquiries. Jira…

Project Management in monday.com

Monday.com, Project ManagementBy Melissa Vallentin Frazao de Oliveira31. October 2022

monday.com is a fantastic collaboration tool that is perfect for project management. monday.com helps create an overview of your and your team’s progress. In this blog post, we will introduce…

Step by step guide to creating dashboards in monday.com

How to guide, Monday.comBy Melissa Vallentin Frazao de Oliveira7. September 2022

Dashboards are a feature in monday.com that provides a visual overview and highlights relevant data in one place. Dashboards consist of different shapes, called widgets, that summarize and connect data…

Why choose Jira Service Management as an ITSM and ESM platform

aety, atlassian, Jira Service ManagementBy Melissa Vallentin Frazao de Oliveira5. September 2022

Jira Service Management (JSM) is the only Service Management tool connecting development, IT, and business teams on the same platform and lets us work seamlessly between them. It is, therefore,…

How can creative teams use monday.com?

aety, Monday.comBy Melissa Vallentin Frazao de Oliveira5. September 2022

monday.com is suitable for many different teams and work procedures, including creative teams. In this blog post, you will read about how monday.com can help your creative work process. Management…

4 reasons why the Sales Department should use monday.com as their CRM system

aety, CRM, Monday.comBy Melissa Vallentin Frazao de Oliveira13. May 2022

monday.com is for you who want to strengthen your Customer Relationship Management (CRM). monday.com is a central platform and an effective system that helps companies organize and visualize status relationships,…

The best apps for Confluence

atlassian, ConfluenceBy Melissa Vallentin Frazao de Oliveira13. May 2022

Confluence is a collaborative tool that helps teams work together on projects in an easy and secure way. Confluence is part of Atlassian’s product portfolio, which means it can easily…

The best apps for Jira

atlassian, JiraBy Melissa Vallentin Frazao de Oliveira13. May 2022

Jira is one of the products belonging to Atlassian. Jira is designed to help teams collaborate and create an overview of tasks. With the help of custom fields, integrated workflows,…

Knowledge base is now included in Jira Service Management

atlassian, Confluence, Jira Service ManagementBy Melissa Vallentin Frazao de Oliveira12. April 2022

What do the changes mean? Previously, you had to purchase license access to Confluence if you wanted to expand Jira Service Management with knowledge base functionality. Now Atlassian has decided…

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